La Fondazione is particularly focused on the needs and expectations of its customers. We hope that our customers will always be satisfied with the purchases made on our site.

As per Law Decree. 21 of February 21, 2014 we offer to all customers the right of withdrawal within 14 calendar days of receipt of product.

The customer is responsible for the diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of products, namely:

in absence of the original;
in the absence of product components (accessories, cables, manuals, etc);
This right is not valid for the ordered products "tailored" and which are required particular characteristics and not "catalog".

The right of recess is reserved exclusively for consumers (individuals who purchase goods for purposes not related to his profession, trade or business), so it can not be exercised by legal persons and natural persons acting for purposes relating to professional activity.

The costs of returning the product are charged to the customer.

The withdrawal may be exercised by the consumer without giving any reason and without incurring any cost.

HOW EXERCISING THE RIGHT OF WITHDRAWAL

  1. The withdrawal right is exercised by sending by the deadline of a notice delivered by registered letter within 14 (fourteen) calendar days from the delivery to La Fondazione S.n.c. having at the disputed goods for inspection (including packaging).
  2. To get Reimbursements for shipments covered by insurance, the customer must follow the instructions as provided by the carrier.
  3. The customer can not make regularly ordered goods without the prior written consent of The Foundation Snc

The Client will, at his own expense, to send to the following address

La Fondazione snc
Via Gardan 17 Casale sul Sile
31032 - Treviso

the product carefully packed. The deadline shall be deemed met if the customer provides for the delivery of the product before the expiry of the period of 14 (fourteen) days.